Privacy Policy
Effective Date: 05.09.2022
1. Introduction
Welcome to VitalSigns Oy. We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with the General Data Protection Regulation (GDPR) (EU 2016/679) and other applicable privacy laws.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services.
2. Data Controller
VitalSigns Oy is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or your rights, you can contact us at:
VitalSigns Oy
Otakaari 5a, Espoo, Finland
3. What Data We Collect
We collect the following types of personal data:
Identity Information: Name, email address, phone number, and other contact details.
Technical Information: IP address, browser type, device information, and usage data.
Transaction Data: Payment and billing details (if applicable).
Communication Data: Any correspondence you have with us via email, forms, or customer support.
4. How We Use Your Data
We use your personal data for the following purposes:
To provide, maintain, and improve our services.
To process transactions and manage customer accounts.
To respond to inquiries, support requests, or complaints.
To comply with legal obligations and enforce our terms.
To analyze website traffic and enhance user experience.
5. Legal Basis for Processing
Under GDPR, we process personal data based on the following legal grounds:
Consent: When you give us explicit permission (e.g., subscribing to a newsletter).
Contractual Obligation: When processing is necessary to fulfill a contract with you.
Legal Compliance: When required by law.
Legitimate Interests: When we have a valid reason to process data that does not override your rights and freedoms.
6. How We Share Your Data
We do not sell or rent your personal data. However, we may share it with:
Service providers who help us operate our website and business (e.g., hosting providers, payment processors).
Legal authorities when required to comply with laws or regulations.
Business partners in case of a merger, acquisition, or asset sale.
7. Data Retention
We retain personal data only as long as necessary for the purposes stated in this policy or as required by law. Once no longer needed, we securely delete or anonymize your data.
8. Your Rights Under GDPR
Under GDPR, you have the following rights:
Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request corrections to inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”): Request deletion of your data under certain conditions.
Right to Restrict Processing: Request limited processing of your data.
Right to Data Portability: Request to transfer your data to another service provider.
Right to Object: Object to certain processing activities.
Right to Withdraw Consent: Withdraw consent at any time when processing is based on consent.
To exercise your rights, contact us at [Email Address].
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no system is completely secure, and we encourage you to use strong passwords and take necessary precautions when sharing your data online.
10. International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure it is protected through appropriate safeguards, such as standard contractual clauses approved by the European Commission.
11. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” We encourage you to review this policy regularly.
13. Contact Information
If you have any questions or concerns about this Privacy Policy or how we handle your data, contact us at:
VitalSigns Oy
Otakaari 5a, Espoo, Finland
If you believe we have not addressed your concerns properly, you have the right to lodge a complaint with your local Data Protection Authority (DPA).